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Frequently Asked Questions

It usually takes between 2-3 days to receive your order however sometimes couriers can run late. If you have not received your order within 7 business days, please email us at ecom@dashl.se.

Of course! Email us a picture to ecom@dashl.se and wait for our response before sending the package back.

We are currently shipping to all of the EU, USA and Australia

We ship with Budbee Box, Postnord, and DHLExpress

We also offer Click & Collect in Stockholm at Beauty Bar by Dashl at H&M Drottninggatan 50.

It depends on where you are. Orders processed here will take 3 business days to arrive. We ship from Sweden, so international orders outside of the EU can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Yes! Gift cards can be sent digitally directly to the recipient and are valid for 12 months from the date of purchase.

We accept Klarna payments, credit cards (Visa, Mastercard and American Express), Apple Pay, Google Pay and Shoppay.

You can purchase our products at all Beauty Bar by Dashl in Sweden, Germany and The Netherlands. You can also find our products at selected online retailers such as Meds, Eleven, Nordic Feel.

Yes - all orders within the returns policy can be cancelled!

Once we have received and processed your return. It usually takes 3-5 business days before you can see the refund back to your account, depending on your bank / credit card / form of payment.

Yes, all Dashl products are Cruelty Free and are not tested on animals.